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On-Line
Support
All Timewatch software is designed to be easy to install, easy
to use and require minimal support. Of course most customers will have
questions from time to time. This is when access to on-line support services
becomes invaluable.
Most support issues can
be answered immediately via our 24/7 on-line support system. Registered
Customers simply log-in and enter their Support Query. Our Support System first
searches our Knowledge base for relevant documents & Tutorials that may
help. Where more help is required, these Items are logged with support.
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Queries are answered on-line, via email, or,
where a support specialist is required, by telephone during your registered
support hours.
Support Center
Through our On-Line
Support Center registered Customers can review their Support Status of open and
closed items, search Help and the Knowledge Base, review reports of their
support usage, view news and request updates.
 Login to
Support here |
