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- Advanced Scheduling
tools
provides additional scheduling tools to assist in more complex
scheduling scenarios
- Semi Automated
helps
schedulers find the best resource for a job - searches skills, availability and
suitability to suggest the most appropriate resource, but allows the
recommended choice to be overridden
- Availability analysis
to
counteract the common issues of over and under scheduling of highly skilled
resources, WhiteSpace®'s scheduling advisor pre-selects resources based on
a mixture of availability and suitability which helps ensure a more balanced
use of resources
- Manage Conflicts
Often a
major source of issues, embarassment and loss of revenue, WhiteSpace®
allows you to block conflicts, allow them where appropriate (eg. provisional
bookings) and then control their resolution
- Optional Proximity
search
analyzes resource proximity based on their home location or
previous booking helps optimize resource usage as well as billability1
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Requires
optional proximity database. Currently only available for USA, Canada and
Mexico. |
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WhiteSpace® - Advanced
Options
Although the standard
WhiteSpace® views provide schedulers with the
ability to analyze resource availability at a glance and make informed
scheduling decisions rapidly, when the number of resources or the complexity of
their skills and attributes increases, many schedulers seek advanced tools to
assist them in choosing the right resource for the job as well as managing
bookings and utilization.
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Advanced Scheduling Module
The
Advanced Scheduling Module includes our unique Scheduling Advisor, an
interactive scheduling tool which saves schedulers considerable time when
trying to match the "best" resource to a job. |
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The scheduling advisor analyzes each resource
for suitability based on their skill level, but then includes additional
information to help the scheduler such as availability, conflict status and
optional proximity analysis1.
Based on these parameters,
WhiteSpace® recommends a resource, but allows the
scheduler to override this and select a different resource where
appropriate. |
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The Advisor shows who is available, their status and optional
proximity analysis |
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Advanced Scheduling also includes
extended conflict management and resolution tools |
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which further ensure more accurate
scheduling as well as streamlining the process of resolution permissible
conflicts.
Whereas you would not want conflicts
for certain booking types such as customer meetings, training and vacations,
you may for bookings such as internal meetings, optional planning sessions and
perhaps provisional meetings. |
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WhiteSpace® not only allows you to define which booking
types may be in conflict, it can advise users when scheduling a resource which
resources can be booked, which cannot, which are available but should be
avoided.
For example, if a booking exists for a user in
the same timespace which does not allow conflicts, the no entry sign advises
the scheduler that the resource cannot be used.
An allowable conflict results in a
warning symbol whereas a green tick indicates that |
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no conflict exists and the resource
can be safely booked. |
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Although not essential to schedule resources and
manage conflicts, the Advanced Scheduling module is the perfect tool for
the more complex scheduling environment. |
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1 Requires optional proximity database. Currently only
available for USA, Canada and Mexico. |
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